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E-Mail Filters
Spam Blockers
Check our instructions listed below under Checking for Lost Mail if you do not
already know how to remedy the issue with spam, bulk, or junk mail folders.
Internet Service Provider (ISP)
Some e-mail providers filter messages based on content, subject line, or the
sender's address and may put your e-mail into the bulk or junk mail folder.
Please make sure @oln.org is on your "approved sender" list or "whitelist" and/or
in your "address book."
Occasionally an ISP will institute mail controls that block your e-mail completely
without your knowledge. We often do not even receive notice of such a block. The
only solution to this problem is for you to be aware what triggers your ISPs
blockage and to make sure these triggers understand you want to receive our
e-mail.
If you have recently installed new e-mail software or programs, make sure you check
the
settings. The "defaults" are often much more restrictive than you might wish.
Checking for Lost Mail
AOL Users:
Please check your "Spam" folder. If you find our e-mail there, select the
confirmation message and click "This is Not Spam." This will help future messages
to get through.
To avoid accidentally filtering our future messages:
1. Click Mail in the toolbar at the top of your AOL window
2. Select Block Unwanted Mail
3. Click Custom Sender List
4. Select Allow only the senders and domains listed below
5. Enter this domain @oln.org
6. Click Save
Hotmail Users:
Please check your "Junk E-mail" folder. If you find our e-mail there, select the
confirmation message and click "Not Junk." This will help future messages to get
through.
To avoid accidentally filtering our future messages:
1. Click Mail, then Options (next to the Help link in the upper right corner of the
screen)
2. Click Junk E-mail Protection
3. Click Safe List
4. Enter this domain: @oln.org
5. Click Add
Yahoo Users:
Please check your "Bulk Mail" folder. If you find our e-mail there, select the
confirmation message and click "Not Spam." This will help future messages to get
through.
Gmail Users:
Please check your "Spam" folder. If you find our e-mail there, select the
confirmation message and click "Not Spam." This will help future messages to get
through.
Outlook 2003 Users:
To avoid accidentally filtering our future messages:
1. Select Actions from the top menu bar
2. Select Junk E-mail
3. Select Junk E-mail Options.
4. Select Safe Senders
5. Select Add
6. Type @oln.org and click OK
7. Type and click OK
8. Click OK
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